Once your beats begin matching videos on YouTube, you will begin to see disputes. This is nothing to worry about, and is perfectly normal. Disputes arise when the video owner does not agree that their video should be monetised by us - this could be because they've bought a license to the beat, the audio is not a correct match, etc.
Once a claim is disputed by the video owner, this will show in your Dashboard as Disputed.
In this situation you have two options: Remove/release the claim, or reinstate/uphold the claim.
Removing the claim will result in you no longer monetising this video. (You can still monetise other videos using the same beat). We have more info on this here. In many cases, once a claim is released, it cannot be reclaimed.
If you wish to continue monetising the disputed video, please contact us at firstname.lastname@example.org within 30 days of the dispute being initiated and we can look into it.
Please note that a request to uphold a claim on a disputed video does not automatically mean it will be upheld. If we believe the video owner has the right to display their video without a claim, we may release this, regardless of the request. This could be due to the contract allowing this, or the audio not actually being a match, etc.
Claims can be managed by going to
Dashboard > Monetization and clicking
Claims in the top right.