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Account

General FAQs about your account

  • How Do I Delete My Account?

    You can delete your Airbit account by going to your Account settings, here: https://app.airbit.com/account Scroll down and click Delete Account > Delete Account Very Important: If you have a paid subs...

  • How Do I Stop/Change The Emails Airbit Sends Me?

    We think it's important to keep up to date with regular information in order to know everything that's going on with your account and with Airbit. However, we understand you might want to receive spec...

  • Why am I receiving email notifications from Airbitmail.com?

    We send email notifications from Airbitmail.com. If you receive an Airbit email notification from another address, don’t open the email or click any links in it. If you receive such an email, please c...

  • How Do I Renew My Monthly Subscription If I Used To Pay With Paypal?

    We have switched from PayPal as our main payment merchant as it makes subscriptions a lot easier for both you and us. It's easier to upgrade/downgrade and cancel subscriptions Paypal requires you to h...

  • How Do I Change my Name?

    You have two names linked to your Airbit account: Your username is used to log in and is displayed in your URL Whilst your display name is shown on the Marketplace & in your store Both of these can be...

  • I’ve Logged in With Facebook/Twitter. How Do I Change This?

    If you normally use Facebook or Twitter to log in and no longer wish to, all you have to do is retrieve your username and password so you can use these to log in To do this, simply click the 'Forgot U...