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Account

General FAQs about your account

  • How Do I Delete My Account?

    You can delete your Airbit account by going to your Account settings, here: https://app.airbit.com/account Scroll down and click Delete Account > Delete Account Very Important: If you have a paid subs...

  • How Do I Stop/Change The Emails Airbit Sends Me?

    We think it's important to keep up to date with regular information in order to know everything that's going on with your account and with Airbit. However, we understand you might want to receive spec...

  • Why am I receiving email notifications from Airbitmail.com?

    We send email notifications from Airbitmail.com. If you receive an Airbit email notification from another address, don’t open the email or click any links in it. If you receive such an email, please c...

  • How Do I Renew My Monthly Subscription If I Used To Pay With Paypal?

    We have switched from PayPal as our main payment merchant as it makes subscriptions a lot easier for you to manage.  Paypal requires you to have a credit card attached to your account for monthly subs...

  • How Do I Change my Name?

    Your personal details, including name, email address, avatar and password can be changed in your account settings - here. Please note - you have two names linked to your Airbit account: Your username ...

  • I’ve Logged in With Facebook/Twitter. How Do I Change This?

    If you normally use Facebook or Twitter to log in and no longer wish to, all you need is your username/email address, and password, and you can use these to log in. Your username can be found in your ...